You can order online through the website, ramjewelry.ph. The payment options are credit card (Paypal) or BPI Bank Deposit. If you do not want to register an account with us, simply check out as a guest and follow the instructions to place your order. If you have an account with us, you can process and submit your order. If you already have an account with us but you forgot your password, please click “forgot password” in the log in page and wait for the instructions to be emailed to you.
We accept payment through credit card (PayPal) and BPI bank deposits.
For bank deposits: Our bank information will be emailed to you once you have submitted your order.
You can use the 20% off coupon code for regular items (items not on sale) during your first order with us. It can no longer be used for future orders after the code has already been used.
It ranges from PhP800.00 – PhP6,000.00
Shipping is FREE for locations in the Philippines. We do not do international shipping yet, but we will keep you posted when we do! Follow us on Facebook and Instagram for updates (@ramjewelryph).
1-3 Business days for non-personalized orders within Metro Manila
3-6 Business days for non-personalized orders outside Metro Manila
7 Business days for ENGRAVED orders within Metro Manila
7-14 Business days for ENGRAVED orders outside Metro Manila
Please note that we only process orders during Business days (Mondays to Fridays) from 8AM to 5PM except on Public Holidays. For example, if we receive payment on Friday night, we will process your order on Monday. Rest assured, we will try to process your orders ASAP.
You will receive a shipping confirmation email with the tracking number after payment has been confirmed. You can also check the status of your order by signing into your account and then selecting the option to view order. It will indicate whether your order has been processed and show the tracking number. If there is no tracking number but your order has been processed, your order must have been sent via GRAB Express which is shipping delivered within the day by a GRAB Express driver.
Yes. We engrave some Necklaces and Bracelets in the personalized section.
No, we can not engrave jewelry that is not from us.
RAM Jewelry is made of 925 silver dipped in 18k gold (gold plated) adorned with semi-precious and precious stones.
RAM jewelry is made of 925 silver dipped in gold (yellow and rose color) and rhodium (silver color) which is why it will tarnish slower than other silver jewelry, but like all jewelry it will eventually tarnish overtime. The amount of time it will tarnish will depend on how you take care of your jewelry. Tarnish for silver jewelry can easily be fixed using sliver cleaner. Faded yellow and rose gold can be fixed by re-dipping the jewelry again in gold. We do not do gold re-dipping at the moment, but it will be part of our services soon! In the mean time, a local goldsmith can easily do it.
Yes, though the tarnishing process might be faster for people with acidic skin.
Hypoallergenic (especially of cosmetics and textiles) means it is relatively unlikely to cause an allergic reaction or “below normal” or “slightly” allergenic. The term was coined by the cosmetics industry in the 1950’s, and became a popular marketing term for jewelry soon afterwards. Many people are allergic to nickel, so “nickel free” and “hypoallergenic” are sometimes considered synonymous. The most common jewelry allergy is to nickel, a natural white metal that is often mixed with other metals to create an alloy. Nickel is a common allergy and almost 15% of the population is allergic to nickel. Nickel can be found in many products that touch skin, ranging from earring posts, body jewelry, eyeglass frames, watchbands, button, zippers, and costume jewelry, to basic hair pins.
Hypoallergenic jewelry is jewelry that is made out of pure metals such as platinum, 18k gold, fine silver, sterling silver, titanium, copper, and stainless steel. RAM Jewelry is made of 925 silver dipped in gold, therefore our jewelry should be hypoallergenic for those not allergic to pure metals such as silver and gold.
Although there are some people who are allergic to silver, most people who are allergic to nickel are not allergic to silver because sterling silver is an almost pure metal usually made from 92.5% silver and 7.5% of other metals like zinc or copper, so it does not contain nickel, the most common source of allergies. RAM Jewelry is made of 92.5% silver dipped in gold
Please note that we do not accept refunds or change items, so please be sure you are 100% in love with your purchases before clicking the checkout button.
We do not accept exchanges for personalized items. Once the item has been engraved, it can no longer be exchanged.
We DO accept exchanges on ring sizes if there are other sizes available. Most rings only come in one size as well as the rest of the other products that are not rings. Please email email@example.com to inquire if the ring you would like to exchange has other available sizes. Usually, the available sizes are shown in the size category before clicking “Add to Cart”. If there is only one (1) size on the size category, that means we only have one (1) size available for that style. If your order is cleared for exchange, we will be emailing you the Exchange receipt.
We also accept exchanges if the item delivered to you ARRIVED damaged. Please email firstname.lastname@example.org right away along with the photo of the damaged product as we only accept exchanges within seven (7) days from the delivery date and we will email your the Exchange receipt.
To exchange your purchase:
- Item must be unworn
- Item must come in undamaged original packaging (box or pouch)
- The Exchange receipt emailed to you must be filled out and send to the address written on it
- Shipping cost will be shouldered by the buyer and will only be shouldered by the seller if the order arrived damaged.
Please visit our branches as the items online may also be available there.
To try our items in person, you may visit our stores located at:
- 4F The Atrium at SM Megamall, Ortigas Center, Mandaluyong City, Metro Manila, Philippines
- 2F, Entertainment Mall at SM Mall of Asia, Seaside Blvd., Pasay City, Metro Manila, Philippines
- 3F, The Block at SM North Edsa, Quezon City, Metro Manila, Philippines (We are moving to the Lower Ground Floor, The Block at SM North Edsa in front of SM Hypermarket on May 2017
- 3F The Podium, 18 ADB Ave., Ortigas Center, Mandaluyong City, Metro Manila, Philippines
- OPENING SOON at GF Ayala The 30th, Meralco Ave. Ortigas Center, Pasig City, Metro Manila, Philippines
Our stores follow the mall hours of their current locations which tend to change especially during mall sales or holidays.